Classic System Component Coverage

The SureService Classic System Component Support module extends spare parts, parts exchange, and repair services to customers whose control systems have reached "retired" status as outlined in Emerson's product support policy. Component coverage for these older systems will be available as long as the market on the necessary spare parts remains open and repair of those parts is possible.

• Extends Component Coverage for Systems Classified in the "Retired" Product Support Category
• Offers an Avenue to Extend the Life of Your Control System
• Provides the Opportunity for SureService Packaged Discounts

• Wastewater treatment plant saves over $5 million by migrating to Ovation

• Ovation migration saved Xcel Energy $2.4 million and reduces startup by 4 days

• Ovation helps Pagbilao power plant increase reliability by more than 1%

Security Assessment
Increase your security awareness with your critical plant assets with a security assessment.

SureService
With SureService’s wide array of targeted modules, you can customize the type of services that best suit your needs.

• Expert Telephone Support
• Scheduled Onsite Service
• Emergency Onsite Service
• Internet Information Access
• Remote System Diagnostics
• Component Coverage
• Classic System Component Coverage

Ovation Evergreen
The Evergreen program allows you to avoid costly and time consuming major system retrofits or upgrades.

Web-Enabled Support
Online support offers a fast, safe opportunity for customers to optimize maintenance strategies and keep control technology operating at peak levels.

Spares and Repairs
A comprehensive package of repair and exchange services accommodates the varying needs and delivery requirements of all of our customers.

Migration Strategies
Leading migration programs enable our customers to retain as much of their existing investment as possible.